Refund policy

Last updated 24 October 2026

The guides are digital files you receive straight away, so in general they cannot be returned. I still want every purchase to feel fair, so this is how it works.

You get a full refund if

• the guide never reached you and we cannot fix the download,
• the file is damaged or will not open and we cannot send you a working copy,
• you bought the same guide twice by mistake,
• you bought a single guide and then the bundle that includes it within 14 days (we refund the single guide).

How to ask

Write within 14 days of your purchase, replying to the Stripe email receipt or messaging @lineccepibile on Instagram. Tell us which guide and what went wrong. Refunds go back to the card or wallet you paid with, through Stripe, usually within 5 to 10 working days depending on your bank.

Something outdated?

If you find a price, link or rule that has changed, tell us. We will fix it in the next monthly update and, if it affected your trip plans, we will look at it case by case.

See also the terms of sale and the privacy policy.